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Privacy Policy - MDOTBUZ

1) INTRODUCTION

The Privacy Policy covers the practices for handling and securing your Personal Information by MDOTBUZ

This Privacy Policy is applicable to persons who purchase/use any services from MDOTBUZ through any set Channels of MDOTBUZ (like website, mobile site, mobile app or offline). This Privacy Policy also applies to persons who visit the MDOTBUZ’s office to make any purchases.

As a user or customer of MDOTBUZ, the person agrees with this Privacy Policy and the terms and conditions mentioned herein.

This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to MDOTBUZ Website. We recommend you review the privacy statements of the other parties with whom you interact.

2) WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT?

‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, and all details that may be necessary from the customer.

‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, and all details that may be necessary from the customer.

When browsing our Website, you are not required to provide any Personal Information unless and until you choose to make a purchase or sign up for one of our services as described below.

Making a Purchase

In order to purchase entertainment or events related services through our Website, you must provide us with certain Personal Information such as your name, credit card or debit card number and expiration date, credit card or debit card billing address, telephone number, e - mail address and the name or names of the person(s) attending either with you or without you. We may also ask you for other Personal Information, such as your favorite events, interests, hobbies, past venues visited by you. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more attendees (friends or family or any other person) other than yourself, you must confirm and represent that each of these other attendee/attendees have agreed, in advance, that you may disclose their Personal Information to us.

Member Registration

If you choose to become a registered member of the Website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

  1. Personal identification
  2. To complete the attendance at the event, entertainment venues and celebration occasions
  3. To allow us to contact you for customer service purposes, if necessary
  4. To customize the content of our website, mobile site and mobile app to strive to meet your specific needs;
  5. To make better our services or other improvements;
  6. To confirm your new member registration and each reservation you make.

Member Profile

As a member, you can choose to complete your online profile by providing us with your preferences, credit card or debit card billing information, paper ticket delivery address ( if required ) and other Personal Information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly.

Surveys:

MDOTBUZ values opinions and comments from members, so we frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to website, mobile site and mobile app and its services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.

Promotions & Sweepstakes:

MDOTBUZ frequently sponsors promotions and sweepstakes to give members the opportunity to win great entertainment or other service related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements. As a member you will also occasionally receive updates from us about events in your area, special offers, new MDOTBUZ services, and other noteworthy items (promotional benefits). However you may choose to discontinue to receipt of such promotional offers by mailing us.

Automatic Logging of Session ID:

We automatically log generic information about your devices connection to the Internet, which we call "session ID", that is anonymous and not linked to any Personal Information. Session ID consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. An IP address is a number that lets devices attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session ID because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the website/ mobile site/ mobile app, how many visitors are surfing to various pages on the website/ mobile site/ mobile app, how long visitors are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

Cookies:

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

MDOTBUZ's use of cookies is similar to that of any other reputable online companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. MDOTBUZ uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.

As to the personalization of experience, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed); we may also use such cookies to display an advertisement to you while you are on the Website or mobile site or to send you a ‘promotional offers or like such nature. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website and mobile site.

A cookie may also be placed by our marketing & advertising servers. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about entertainment or event services that you may be interested in or any services of potential interest to you. The information they collect does not include your PII (personally identifiable information)

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. MDOTBUZ supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking MDOTBUZ cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

Others:

From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making our services better and more memorable to you.

3) WITH WHOM YOUR PERSONAL INFORMATION IS SHARED?

When you reserve or purchase entertainment or event related services through us, we must provide certain of your Personal Information to the artists, venue or promoter or other involved third party to enable the successful fulfilment of your reservation. These artists, venue or promoter or other involved third party are bound by contractual obligations to keep personal information confidential and use it only for the purpose for which we disclose it to them. We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process.

However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.

We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current parties. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites.

Occasionally, MDOTBUZ will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

4) DISCONTINUE FROM RECEIVING OUR PROMOTIONAL EMAILS?

At any time, you may unsubscribe from our services or promotional services accessing your account using login details and discontinue the service.

MDOTBUZ reserves the right to limit membership to those who will accept e – mails, messages, or any other means of communication.

However, occasionally you could receive certain updates or offers on our new services or promotional activities. We hope you appreciate the content and if you wish to discontinue you can inform us by mailing us.

5) SECURITY TO PROTECT YOUR PERSONAL INFORMATION

We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, including the use of vault and tokenization services form third party service providers. The third party service providers with respect to our vault and tokenization services and also our payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers). However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and thereby usage in a manner that is inconsistent with this Privacy Policy.

We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your MDOTBUZ account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.

CHILDREN UNDER 18

The Services are not intended for users under the age of 18. We do not knowingly collect any personal information from children under 18 or market to or solicit information from anyone under the age of 18. If we become aware that a person submitting personal information is under 18, we will delete the account and any related information as soon as possible. . If you believe we might have any information from or about a child under 18, please contact us at +918197660518

6) WHETHER ANDROID AND IOS PERMISSIONS ARE REQUIRED WHILE USING OUR MOBILE APPLICATIONS?

When MDOTBUZ app is installed on your phone, a list of permissions appears. Since there is no option to customize those permissions, below is a description of the permissions that MDOTBUZ requires and the data that MDOTBUZ shall access and use.

Android permissions:

Device & App history: We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to optimize your experience with us.

Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free in-funnel experience. It helps us map email ID’s to a particular user to give you the benefit of exclusive offers, services, discounts etc.

Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch MDOTBUZ app to avail the services of entertainment or events in your city or any other, we auto-detect your location so that your nearest event or entertainment venue is auto-filled. Your options are personalized to best serve your experience.

SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP or booking references’ while making a transaction and to validate your mobile number. This provides you a seamless experience while making your reservations and you don’t need to move out of the app to read the SMS and then enter it in the app.

Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your activities, venues, attended events etc. with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We will also use this information to make recommendations for events where your friends have attended. This information will be stored on our servers and synced from your phone.

Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless experience.

Calendar: This permission enables us to put your reserved events or events put on reminder plan on your calendar.

iOS permissions:

Notifications: If you opt in for notifications, it enables us to send across exclusive offers, promotional offers, event related updates, etc. on your device. If you do not opt for this, updates for your events like reservation confirmation, reservation ID, refund (in case of cancellation), etc. will be sent through SMS.

Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing free in-funnel experience. It helps us map email ID’s to a particular user to give you the benefit of exclusive offers, services, discounts etc.

Contacts: If you opt in for contacts permission, it enables us to provide a lot of social features to you such as sharing your activities, venues, attended events etc. with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We will also use this information to make recommendations for events where your friends have attended. This information will be stored on our servers and synced from your phone.

Location: This permission enables us to give you the benefit of location specific deals and provide you a personalized in-funnel experience. When you launch our app to avail the services of entertainment or events in your city, we auto-detect your location so that your nearest event or entertainment venue is auto-filled. Your options are personalized to best serve your experience.

SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP or booking references’ while making a transaction and to validate your mobile number. This provides you a seamless experience while making your reservations and you don’t need to move out of the app to read the SMS and then enter it in the app.

Device ID & Call information: This permission is used to detect your iOS ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless experience.

Calendar: This permission enables us to put your reserved events or events put on reminder plan on your calendar.

7) ANY OTHER INFORMATION YOU SHOULD BE AWARE OF?

Website, mobile site and mobile app contain links to other websites. Please note that when you click on one of these links, you are entering another website for which MDOTBUZ has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, MDOTBUZ may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of MDOTBUZ or any or all of its affiliates, associates, employees, promotors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if MDOTBUZ or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

8) CONTACT US

If you have any queries relating to the processing/usage of information provided by you or MDOTBUZ’s Privacy Policy, you may contact us at +918197660518 or write at the following address:

Regd.Office :
Plot 5-B Veerasandra Industrial Area
19th KM stone Electronic city post
Hosur Road Bangalore -560100

Thank you for using the Website & Services.